Online Therapy
Made Simple

Online therapy is effective for most mental health concerns including anxiety, depression, relationship issues, and stress management. It’s particularly beneficial if you have scheduling constraints, mobility issues, or prefer the comfort of your own space. Our assessment will help determine if online therapy suits your specific needs.

Yes, all our therapists are fully qualified and registered with professional bodies such as BACP (British Association for Counselling and Psychotherapy), UKCP (UK Council for Psychotherapy), or HCPC (Health and Care Professions Council). They undergo continuous professional development and supervision.

Individual sessions start from £14-24 per session. We work with major UK insurers including Bupa, AXA, Aviva, and Vitality Health. Some sessions may be covered under Employee Assistance Programmes (EAP). We also offer sliding scale pricing for students and those experiencing financial hardship.

We use end-to-end encrypted video technology that exceeds NHS security standards. All data is stored securely in UK-based servers and we’re fully GDPR compliant. Your therapist is bound by the same confidentiality rules as face-to-face therapy, with exceptions only for safety concerns as required by law.

We understand that therapeutic fit is crucial. You can request a new therapist at any time at no additional cost. We’ll help you find someone who better matches your needs, communication style, and preferences. Most clients find their ideal match within 1-2 attempts.

After completing your assessment, you can typically be matched with a therapist and schedule your first session within 24-48 hours. For urgent concerns, we offer same-day appointments with available therapists. Emergency support is available 24/7 through our crisis helpline.

You need a device with a camera and microphone (smartphone, tablet, or computer) and a stable internet connection. Our platform works on all major browsers and we have dedicated apps for iOS and Android. We provide a tech check before your first session to ensure everything works smoothly.

Yes, we have specialized therapists who work with young people aged 13-17. For children under 13, we require parental involvement. Our teen therapists are trained in adolescent development and common issues like academic stress, social anxiety, family conflicts, and identity development.